Lou O’Boyle has over 20 years of experience in strategic planning and performance measurement services to include facilitation, training and implementation.

In addition, she has experience in process management and in the development of learning systems that support organizational goals.

Recent projects include facilitation and consulting engagements at Salt Lake County, Utah; Richmond, VA Redevelopment and Housing Authority; the Norfolk, VA Regional Housing Authority; the Department of Army Test and Evaluation Command; Virginia Department of Social Services; the Virginia Tourism Corporation and Arlington County, Virginia.

Lou has also worked with national organizations in the performance management field and presented at conferences across the United States. Her government experience includes work for Chesterfield County, VA and the City of Richmond, VA.

His specific expertise is in the areas of budget, finance, strategic planning and performance measurement while holding senior positions where he was accountable for federal cost allocation plans, supply chain management, information technology, libraries, accounting and facilities management organizations.

Recent projects include strategic planning/performance measures development at the Virginia Information Technologies Agency; the City of Washington, DC; the City of Tacoma, WA; the Smithsonian Institution; Hanover County, Virginia (public safety organizations and law enforcement); the City of Las Cruces, NM; and Hilliard House (non-profit).

In addition, Austin’s consulting experience includes information technology contract reviews at Virginia State University and training and facilitation engagements with municipalities across the state of Florida, the Virginia Department of Correctional Education and Alberta, Canada governmental organizations.